IntroductionHow Credits Work - Portal

How Credits Work - Portal

Datafiniti logo
Datafiniti logo

Upon starting an account or new subscription with Datafiniti you will receive a new allotment of credit to your account. Your credits allow you to download and view detailed records when opting to in a search.

Where can I find my current credits used?

Screenshot showing where can i find my current credits used?
Screenshot showing where can i find my current credits used?

Available record credits

Please note that viewing credits may look differently per data type. If you ever need a count as to how many credits you currently have, you can contact us at support@datafiniti.co or the chat bubble on this page.

Determining what data you have access to

Our plans allow flexibility in both price and use of credits per month depend on what plan your account is subscribed to. Your can check your Setting page to check what data types you have access to.

Screenshot showing determining what data you have access to
Screenshot showing determining what data you have access to

When Are Credits Charged to Your Account?

Property Data

When you search for property either through the address, property type, most recent status, or filters, your account is not charged credits.

Screenshot showing property data
Screenshot showing property data

Credits charged

Note that these general searches only pertain to property data search. Please read below for other data types.

Expanded record view

You can select a property to expand the view of the record. This will cost 1 credit for viewing the content of the detailed record information.


Screenshot showing expanded record view
Screenshot showing expanded record view

Downloads

You will be charged property data credits per the amount input into the Records to Download box here:

Screenshot showing downloads
Screenshot showing downloads

Downloads

From more information on downloads and how they work:

Downloading Result Files

People, Products, & Business Data - subject to change

Please note that People, Products, & Business Data will be subject to change to match how credits are charged for property. Once that change is complete you will see the documentation here reflect that.

There are multiple ways to spend credits. Let go through the ways this can happen:

Standard credit charge for search
Standard credit charge for search

Credits Used On Search May Vary

If the credits consumed is under the stated credits consumed by the Search box, Datafiniti will only charge for the amount of records found.
Example:
If only 10 records are displayed, we charge 10 credits.
If 0 records are found, no credits will be charged.

People data credits charge
People data credits charge

Any time you attempt a download of the records found by a search, a Download Records box will request the format and amount of records you wish to download.

Credits charged for download
Credits charged for download

Overages

Depending on the amount of credits needed to download a searched query, you will be charged an overage fee equal to the amount of credits over your credit's available. NOTE you will not be able to download the data files generated to your account until the overages are paid.

Overage charge notification
Overage charge notification

Credit limit refresh period

Your credits to your Datafiniti account refresh period is based on of your data plan subscription. This can vary from monthly to annually. For standard tier plans you can check your settings page here. Please consult with your Datafiniti representative if you do not know your plan's refresh rate.

Credits dashboard showing refresh period
Credits dashboard showing refresh period